Client Terms & Conditions
THE APPLICANT/CUSTOMER requests MMC MARKETING GROUP provide services as laid out in the original proposal agreement to pay THE AMOUNT shown promptly when due and in accordance with the terms & conditions below.
Rights of Use :
Allows the provider the use of logo, images and any intellectual property in order to design and implement the website and CMS
Website, CMS, IBE
The website comes with licenses to use the CMS and eReZ booking engine if applicable.
The CMS cannot be replaced with a third party application. If you decide to use another booking engine there will be service fee to remove the current eReZ booking engine and replace with another third party plugin and MMC will not be responsible for any maintenance related to the third party applications. There is no reduction in the annual contract if a third party room booking engine is used.
Third party applications
Any third party application such a channel managers, API, OTA, restaurant booking engine, spa booking engine, or virtual tours, you tube videos, social media accounts used on the website, MMC will not be responsible for any maintenance related to the third party applications. Any approval of MMC to be an admin of any social media account will not hold MMC responsible for other admins who may delete or remove any content or security settings from such account. Contracts for more than one property that have been signed up under the Corporate agreement will be covered under MMC special terms and conditions agreed by contract or written agreement as group pricing and coding may be apply.
Payment Policies and Fees:
By signing up for services with MMC Marketing Group, you are agreeing that your annual renewal will cover the hosting account, website CMS and licence and all maintenance and support and it will be automatically renewed. Payment is due each anniversary following the date the account was established. You will receive a renewal invoice each year unless a cancellation request is submitted by email. MMC reserves the right to change prices or plans at any time. NOTE: Your account ( website, CMS, BE, email and listing) will be automatically suspended if payment is not received by the payment due date as stated on invoice renewal notice. MMC Marketing Group charges a $175 fee re-connection as a result of payment not being received by the payment due date.
As a policy, we do not offer credits or refunds for contracts that have been paid for. Fees are non-refundable.
MMC reserves the right to suspend or cancel any client’s access to any portion or all of MMC services, when MMC deems that the account has been used inappropriately, MMC reserves the right to refuse service and/or access to its servers to anyone.
If you do not wish to renew we require at least three months notice in writing.
Sending spam (unsolicited electronic mail) through the MMC ‘s servers is not permitted and will not be tolerated. MMC defines spam as “the sending of bulk e-mails or the sending of e-mail to users that have not explicitly asked to receive the sender’s message.” MMC will not be held responsible if your domain name is blocked by internet service providers (ISPs) for sending spam/bulk e-mails. We reserve the right to suspend or cancel MMC accounts that send bulk or unwanted junk mail (spam).
Including but not limited to use of excessive CPU resources, use of excessive disk space, use of excessive email storage space, hacking our systems, redirects/masking or non-MMC dns service without express permission of MMC, installing continuously running programs, such as IRC bots.
MMC reserves the right to update and change the Terms of Service from time to time without notice. Any new features that enhance the current Service shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes.
You can review the most current version of the Terms of Service at any time at https://www.mmcmg.com/client-terms-conditions